Please click the following link for Important Information Regarding You Drinking Water: TTHM-Letter
Utility companies throughout the US and Canada are warning their customers about a new con. Scammers are calling residents and impersonating utility staff, claiming to be collecting on late bills.
How the Scam Works:
The phone rings, and the person on the other line identifies her/himself as a representative from your local electric, water or gas company. He or she tells you that you are late on your bill. You need to pay immediately, or your utilities will terminate.
However, instead of accepting payment by credit card or check, the caller wants you to pay by prepaid debit card. The scammer instructs you to obtain a prepaid debit card and call him/her back.
Prepaid Debit Cards and Scams:
Prepaid debit cards are becoming an increasingly popular method of payment for scammers. Wire transfer services have tightened their security, so crooks have turned to these prepaid cards instead. The cards are difficult to trace, and you do not need photo identification to collect or spend the money.
Be sure you treat a prepaid debit card like cash and remember that transactions cannot be reversed.
Tips for Spotting a Utility Scam:
Because local gas, water and electric companies do sometimes contact their customers by phone, it can be difficult to tell a scammer from a real agent. Here are some tips:
If a caller specifically asks you to pay by prepaid debit card this is a red flag. Your utility company will accept a check or credit card.
If you feel pressured for immediate payment or personal information, hang up the phone and call the customer service number on your utility bill. This will ensure you are speaking to a real representative.
Never allow anyone into your home to check electrical wiring, natural gas pipes or appliances unless you have scheduled an appointment or reported a problem. Also, ask utility employees for proper identification.
TCEQ PUBLIC NOTICE:
Click here for TCEQ Public Notice: TCEQ – MANDATORY LANGUAGE FOR TTHM 10/22/2015
Click here for: MORE INFORMATION ON TRIHALOMETHANES AND ORANGE COUNTY WCID #1
Orange County Water Control & Improvement District No. 1 was founded it 1948. The Administrative Offices are located in the heart of the City of Vidor, Texas and services approximately 4800 water and sewer customers.
In continuing with the intentions of the founders of Orange County Water Control & Improvement District No. 1, it is the mission of the Board of Directors and all employees of Orange County Water Control & Improvement District No. 1 to provide a plentiful supply of clean water; to provide efficient disposal of waste; to expand services to its customers as resources will allow; to exceed environmental standards; to strengthen commitment from employees by attending to their needs as regards to compensation, training, and operating equipment; and to pledge cooperation with public and private entities whose goals complement our own.
The customers of Orange County Water Control & Improvement District No. 1 can be assured that the Board of Directors and the employees of this District will continue to strive to meet every goal as outlined in its Mission Statement.